0 Replies Latest reply on Apr 24, 2015 12:50 PM by JeffGonzalez

    Configure Symantec Enterprise Vault for EM Personalization

    JeffGonzalez Employee
      I had an issue when using Outlook with the plugin for Symantec Enterprise Vault. Within Outlook the Vault plugin email message form kept installing every time you clicked on a archived mail message. This behavior should only happen one time for the life of the user profile.

      Remove {CSIDL_LOCAL_APPDATA}\Microsoft\Outlook\RoamCache from the inclusion list for the standard template for Office 2010 application group.

      Add {CSIDL_LOCAL_APPDATA}\Microsoft\Outlook\RoamCache as a folder exclusion for the Office 2010 application group. Create a WSG {CSIDL_LOCAL_APPDATA}\Microsoft\Outlook\RoamCache to persist this folder path.