Just after a little bit of help, can you please let me know how to turn on HTML Emails on outbound emails.
I know it is easy as ticking a tick box but I can not find Z Tick box.
Any help would be fantastic
Under administration go to "Mail" and there is an Outbound Mail Settings option in there. Open that up. In the bottom is a check box to "Send mail as HTML". Tick that and you are good to go.
Could you open object reminder of Module Incident and modify Body attribute to HTML? That might help.
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