A quick question. We recently upgraded to LANDesk 2016.2 from version 7.8 and installed Crystal 13 that we were supplied from support.
There have been several reports added to console since I started here. All existing reports can run no problem from any PC as any user. When I add a new report and run as sa from the server it runs perfectly. I tested running new reports logged in as my own user account from a virtual PC running Windows 10 and these also ran successfully. However, a different user is getting a 'Load Report Failed' error for these same reports. I was seeing this error initially too when adding the report from my local machine rather than from the server. After I added the reports from the server I was able to run them from other machines.
Any ideas where I am going wrong here? The report isn't currently open anywhere else.