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Here is the command line we use with the .msi and it works:
/i /passive /norestart ALLUSERS=2 SITEURL="yourcompany.webex.com" OI=1 OFFICE=1 IE=1 FIREFOX=1 RMENU=1 /log "c:\webexptools.log"
Here is the link to the Mass Deployment Guide for WebEx Productivity Tools:
http://eu.pgi.com/campaigns/2012/01/meeting-center_downloads/MASS%20Deployment%20Guide.pdf (Page 3 for the switches)
Hope that helps.
The above should hopefully sort you out.
General note on software dist -- you need to research the relevant package's options around "automated deployment".
There's a bunch of caveats / gotchas and so on for different packages. Some don't like to be installed without GUI (because - badly written installer) -- some *MUST* be installed by "a user" that isn't "LOCAL SYSTEM" (our usual default), which is why you can specify who you want to install a package as. And so on and so on - there's a lot of "package specific" shenanigans that you need to be aware of.
Generally, vendors will have some sort of article / information about "what it takes" to delivery their software automatically. If they don't, you should be able to request it from them. If that doesn't work ... trial & error. But yeah, there's a LOT of nonsense with packages that you end up needing to watch out for / should document WITH the package, so that "next time" / "in a few years time" you remember/know why "package X" is such a weird oddball .