4 Replies Latest reply on Nov 24, 2016 7:14 AM by Ricardo_Almeida

    Query Changes - Console vs ServiceDesk

    Ricardo_Almeida Specialist

      Hi All,

       

      I am attempting to make modiications to a query.

       

      I want to change the condition for a filter, however, i am getting different results on console vs servicedesk

       

      On console, i cannot see the condition "is one of", as oposed to wervicedesk. Any ideias why? When changing on SD, the changes dont stick as we dont have personal dashboard.

       

       

      consolecondition.pngsd condition.png

       

       

      Best Regards,

       

      Ricardo Almeida