3 Replies Latest reply on Nov 29, 2016 5:41 AM by masterpetz

    Software Distribution in Provisioning - Run as Specified User

    rtrmpec Apprentice

      Hello,

       

      we have problem installing package which have "Run As Specified User" option checked and other user assigned in the package definition.

       

      Package works when scheduled manually, however it will fail when it is one of the actions of the Template.

       

      Any suggestion or help will be appreciated.

       

      Thank you!

        • 1. Re: Software Distribution in Provisioning - Run as Specified User
          masterpetz ITSMMVPGroup

          Hi,

           

          did you assign a domain user to the packages? If so, did the device already a join domain before your Software Distribution Action? You can check the sdclienthandler.log in the ldprovision folder on the client for deeper troubleshooting.

           

          Regards

          Christian

          • 2. Re: Software Distribution in Provisioning - Run as Specified User
            rtrmpec Apprentice

            Hi Christian,

             

            thank you for fast reply!.

            - yes domain user is assigned to the package

            - yes device is joined to the domain

            - the package can be installed/runs when scheduled directly using software delivery

             

            SDClientHandler.log log does nto show much, however ldProvision.log shows the following on this package:

            2016-11-29 07:51:13(4828-156) ldProvision.exe:Failed to download (c:\ldprovisioning\SDClientHandler.sig)

            2016-11-29 07:51:13(4828-156) ldProvision.exe:Informational: No sig file downloaded.

             

            Any other idea?

             

            Thanks again,

             

            Milos

            • 3. Re: Software Distribution in Provisioning - Run as Specified User
              masterpetz ITSMMVPGroup

              Software Distribution and Software Distribution in Provisioning sounds the same but aren't, unfortunately. Some of the feature like prerequisites works fine in Software Distribution but are completely ignored, if you do this through a distribute software action in provisioning. I'm not sure if this feature "Run as specific user" is supported in provisioning template. If I found some time, I can test this. Maybe meanwhile someone else knows it ad-hoc...:-)

               

              Regards

              Christian

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