I have a third application that called LDSD using web service so it's able to create a new incident (after event service threats this entry)
I created a new add note action to my network source. I need to add a note to the created ticket using a second call with web service.
On mapping section (Note object) I see only the reference number of the incident that can be mapped.
The 3rd party don't have this information because the web service return only OK or NOK
Is there a way to return the ticket reference number after the creation WS is called ?
If no, how can I get this information and I can use in this reference in the second WS call