1 Reply Latest reply on Jan 13, 2017 2:41 AM by Ricardo_Almeida

    Bundle Service Request  - Choosing Child Requests

    Ricardo_Almeida Specialist

      Hello Community,

       

      We are starting to set up our bundle service request for new starters.

       

      I was wondering, as not all users will need all the service items that are agregated to the bundle, is there any possibility of selecting which child request we want for a specific user.

       

      Ex:

       

      We have a new starter that needs only a laptop, but in the bundle process for a new user, the child requests are that are created are "New laptop", "New mouse", New Keyboard", etc... Is there any way that we can limit this depending on what is selected for the user? For example having checkboxes, and if those checkboxes are ticked, only those child requests are open.

       

      Please let me know if you require further information.

       

      Best Regards,

       

      Ricardo Almeida