1 Reply Latest reply on Jan 1, 2017 10:15 PM by sy0385

    Black screen in Remote control, but works using HTML

    Rookie

      When I use remote control to access any computer on my LAN, the screen shows me a black screen. This happens after the last LDMS update (2016.3). I restarted the server, the IIS, update the agent, telnet port 9595, and other options I found in documents but still doesn't work.  I have to say that remote control using HTML works perfectly.  Any suggestions to solve this issue?  Thanks in advance.