7 Replies Latest reply on Jan 12, 2017 6:50 AM by Markus.Gonser

    Unauthorized on workspaces - Ok on webaccess

    Ricardo_Almeida Specialist

      Hi Community,

       

      Lately, i am getting more and more users with this issue and was hoping someone could shed some light because more and more users are experiencing the same.

       

      The same user is able to access web access without any error message, however, when accessing work spaces, the user is presented with the "Unauthorized" message.

       

      The password is not incorrect as the user enters the exact same PW on web access and is able to access, but when entering the same password on workspaces, the "unauthorized" message appears.

       

      Any ideas?

       

      Best Regards,

       

      Ricardo Almeida