7 Replies Latest reply on Feb 7, 2017 7:39 AM by Ricardo_Almeida

    Merging fields of existing window

    Ricardo_Almeida Specialist

      Hi Community,

       

      I wanted to get your opinion on the best way to do this.

       

      We currently have our Change process live for around 4 months. We want to merge a few fields from the "live" window due to the fact the process is a bit "heavy" and we want to simplify it for the user.

       

      Here is an example of 2 fields we want to merge as 1.

       

      change.png

       

      What it the best approach to do this?

       

      Deleting one field from the already created window? Replicating this window and making changes? How have you changed fields on already created windows were tickets have already been registered?

       

      Thanks in advance. All ideas are welcome!

       

      Best Regards,

       

      Ricardo Almeida