2 Replies Latest reply on Jul 27, 2017 6:35 AM by Frank Wils

    Data Analytics rules disappeared after license renewal

    Rookie

      Hello,

       

      After renewing the annual license, the data analytics rules are missing.  We think it happened after updating the license key.  A search on the community revealed this answer:

      Re: After Update to 2016.3 - Data Analytic (Data Translation Services) Rules are missing

       

      However, the answer does not go into detail about the resolution:

      I can see that we do have The license for 'LANDesk Data Analytics AC/DTS/ERP' Version '10.0' - but not 10.1.

       

       

       

      What is the step by step process to get the rules back....?