1 Reply Latest reply on Jan 30, 2017 11:28 AM by mmartinvegue

    How to create a populated dropdown under Configuration Item

    mmartinvegue Apprentice

      I am still learning how to create items in Service Desk and one place I am stuck is creating populated dropdowns.  I have many of our assets in Object Designer under Configuration Management --> Configuration Item --> Asset OR Configuration Management --> Configuration Item -->Workstations.

       

      I would like a dropdown to display for "Class Type" that is autopopulated.  I also created a second class Configuration item called "Class LDMS" that was testing with. Can I query an existing database table or just create a simple list to pull from?