Yes I could never find them posted anywhere,I almost think this is intentionally to buy boot camp vouchers. I was hoping once a customer purchased the product they would be readily available online but I only received the manual and exercise files during their paid boot camps for LDMS.
Yeap, I had the same feeling when i started using it.
It's actually much less dramatic/exciting than that.
The product documentation stuff begins life as "living HTML pages" -- the intention being that if / as stuff needs updating, it'd be all transparent to you folks, as you'd just be following / forwarded to a www-link in essence. We used to have PDF User/Admin guides with each release, but they tended to get out of date pretty fast because of product improvements and thus the better / more obvious solution of a "living help page" was dreamt up.
It helps some 90+% of our customers, but does get the occasional "high security / segragated networks" folks into a spot of bother, as they may work in environments that don't have internet access as such.
So the documentation people then create downloadable PDF formats separately upon request (I'll make them aware of the 2016 stuff missing). Maybe something was forgotten / missed this time around or priorities got shuffled around. Dunno.
I've sent a poke to someone I know to see if that would be a doable item (can take a few days, and I've no idea what their current workload is) to get that fixed up.
All product documentation is available from this page: Product Documentation | Ivanti As Paul mentions, they are not always issued as a downloadable .pdf now but the same content is published to a searchable site. (Just as a FYI: That page I linked to has a link off to landesk.com currently but this isn't going to be the case for much longer so I wanted to share with you a URL which will remain longer term).
Perhaps you were looking for product manuals in the community (which is knowledge base and forums) and I agree that it would be better to have all product self-help in one place so we've been working on this for a while. We have created a new search page using technology that allows you to search for documentation and help content across all Ivanti products. So far this searches the both community and documentation sites plus we are also working on pulling in additional content from other sites. Here's more information on this: Using the Advice Center (content search page) I'd welcome any feedback, as with all our self-help sites we are constantly trying to take customer feedback and make improvements. You can either reply to this thread or use the feedback bar on the right of any community page and we review this monthly.
carlos I've checked the links on that document you mentioned had some broken links. Thanks for flagging this but I can't seem to spot any which are broken? Perhaps they've already been fixed but if you spot what I've missed please do let us know.
I have the LANDesk Management Suite 9.6 User's Guide. It's an 1,100 page PDF document. I *loved* this manual. It was great for me to use as a reference to learn about the features of the program. I got side-tracked on a critical 18-month project and my life is now back to normal. In the meantime, my Systems Admin has built a new server and we are using the newest version of the program. I would like to start reviewing the manual to see how much things have changed. But it doesn't look like you offer this any more. Looks like I'll have to dig through a hundred different hyperlinks all over the landing pages to learn about the features. I'm disappointed but I guess I'll have to live with it.
Got in touch with the documentation folks.
The PDF will be created, no problem there.
The hope is that they can slip it into their current work load .... with a spot of luck, we may have something as early as the tail-end of next week. I'll keep folks posted as I get updates.
I had previously downloaded the 2016 user's guide. While not updated for 2016.3 it would be the same except for the items that changed in 2016.3
Just as a quick heads up - the documentation folks have finished doing the updated PDF version. I should hopefully get a working WWW-link to it or so later today (*fingers crossed*) .
OK - here's a direct link to the PDF. It'll take a bit longer for us to update the www-page (different dept that we now need to talk to).
But here's the direct link. Careful, it's not a small thing (1,000+ pages) in PDF form - Link to 2016.3 User Guide . File size is just under 13 MB.