2 Replies Latest reply on Feb 1, 2017 4:51 PM by Tristan

    Query to show all breached open incidents except where the incident is currently assigned to User X

    Tristan Apprentice

      The issue i'm experiencing is the query output does not allow NULL values in Current Assigned Analyst when i attempt to add the following criteria to my query:


      Current Assigned Analyst is NOT equal to USER X.


      This correctly filters our USER X however it also filters out all records that have a null value for Current Assigned Anaylst (I.E. Incidents that are not assigned to anyone yet)

      The same outcome occurs when I attempt to use other attributes like Latest Assignment.User.Title