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The first thing I'd query is the client connectivity settings on all managed nodes. This will give you a view of how your clients are configured to communicate with preferred servers and the core. Then go to Agent Settings and review each of those settings. There is one place under Client Connectivity settings where you can adjust the number of attempts.
That's the first thing I'd check / tweak. If that doesn't help, here is good place to start troubleshooting.
Awesome! Thanks, I'll give that all a read!
I just want to ask, is the preferred server it's downloading from different from what you specified in the UNC path under deploy image? if so, how did you get it to work! I've been trying with no success