3 Replies Latest reply on Apr 4, 2017 8:34 AM by c_kriordan

    Sending all email attachments on an Incident via email

    c_kriordan Rookie

      We currently generate an email to our third party when the "With Third Party" action is used.  This is generated automatically and works fine, however we would like to include all attachments on the case. 

       

      Currently it is only possible to send the latest attachment but we would like to send all email attachments.  Is this possible?

       

      Thanks

       

      Keith