1 Reply Latest reply on Apr 18, 2017 2:06 AM by michael.odriscoll

    Agent Communication

    jscc Rookie


      we have some issues with logoff policies and personalization.

      For Troubleshooting we would Need a "Communication Matrix" for the EMAgent where we can see which communications happens on Login / Logoff .

      What does the Agent Need for correct Login and logoff?

      Does anybody know if there something like that in the documentation ?