I have a problem about event manager. I am build a configuration event for process incident, but the exception result can'not create ticket.
Before i am create this discussion, many action try to this event work :
1. Delete event and create again
2. Restart this service event management.
3. Restart this Appool
4. IISRESET server
This picture is my configuration test and exception result i get (Process Cannot be created: Object reference not set to an instance of an object.)
any body can help me? for this configuration ?
I used LANDesk Service Desk version 7.8.2