1 Reply Latest reply on Apr 25, 2017 7:52 AM by michael.odriscoll

    Appsense Profile

    KIMSRyan Rookie

      We have an end user that when they click download to view a word document, it crashes the system, if she clicks the Save button and then opens the file it works perfectly.

      This is fixed by clearing all of her Appsense Personalisation Settings. However it then returns after a few days....

       

      Has anyone else had something similar and know of a permanent solution as this is only linked to one user.

      Thanks!