1 Reply Latest reply on Apr 7, 2017 5:06 PM by mmartinvegue

    How to change Asset LifeCycle for an configuration item

    mmartinvegue Apprentice

      I have an asset with actions that do not work properly.  I thought changing the LifeCycle of that asset would help but I am unable to figure out how to change the current LifeCycle of an asset.  I added the CILifeCycle Business Object into the Window but this only displays the current LifeCycle without any option to change it.  How do I get a dropdown with available LifeCycle's to choose from?

        • 1. Re: How to change Asset LifeCycle for an configuration item
          mmartinvegue Apprentice

          I found the reason why the Workspace actions didn't work properly within a configuration item.  For example if I selected an action to change the Status of an asset the page would refresh without error but the Status would not change.  I realized my Process within the Configuration item was configured incorrectly. I just needed to add an Action Instance and Other Status and now the Workspace action correctly changes the Status of the asset.  Ideally, workspaces should have thrown back an error that the Workspace action cannot be run.

           

          Still not sure how to change a LifeCycle of a current asset but this isn't urgent anymore.