What is the error?
I suspect the GetBusinessTime function is the culprit.
Just to add, test maybe avoiding that function by just subtracting the two dates to get the timespan; yet that will be elapsed time instead of support hours but at least it will tell you if the function itself is the cause.
it's the generic XML(1,1) error. I tried removing the Sat/Sun statement and get the same error. What is the proper syntax on the Get Business Time
also this doesn't look right
Closures is a collection so to get the latest object it should be
this might explain the XML error!!
That little change did the trick. It works great now. Thank you!!