4 Replies Latest reply on Apr 21, 2017 10:04 AM by JVelasquez

    Updating Landesk 2016.0 to 2016.3 fails at "Checking database upgrade prerequisites"

    JVelasquez Rookie


      Landesk Fails while checking database for upgrade prerequisites.

      There is another post that suggested the user found a fix, however it links to itself.


      does anyone have any suggestions on how to get past this step in the upgrade? Im currently waiting for my account rep to bump my support up so im limited to here for the time being. ?


      the log shows:

      Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="DatabaseActions" Method="IsDatabaseReadyForUpgrade" commandLine="True"     (Launcher.ExecuteXmlCommand())

      ERROR: Execution of CheckIsDatabaseReadyForUpgrade completed. Return code: -1, State: Failure     (SetupController.ExecuteNextCommand())