1 Reply Latest reply on May 2, 2017 8:48 AM by andreas.lindner

    how do we limit Status filter prompt choices to only actively used Status?

    rickangell22 Apprentice

      on Change queries we have a filter prompt on Status field and the drop-down choices are currently every Status possible in service desk - how do we limit Status filter prompt choices to only actively used Status?

       

      thanks

      Rick