4 Replies Latest reply on Jan 25, 2018 3:36 AM by phoffmann

    Inspect and Real-Time Inventory not working on 2016.3 Agent

    sy0385 Rookie

      Hello all,

       

      The Inspect option does not display information, it states: "unable to contact the device". In the agent settings, I have Real-time inventory and monitoring checked, please see the screen shots below:

       

       

      Also, I found the older agent works just fine with the inspect option, I've compared both agents and all settings appear to be the same.

       

      Thank you!