2 Replies Latest reply on May 4, 2017 9:30 AM by carlos

    Can't get simple alert to work.

    carlos Expert

      LDMS 9.6 SP2

      CSA

       

      I'm testing a simple alert (I thought I had this nailed down, but apparently not) this is what I have done so far:

      1. Created the ruleset

      a) Monitor Print spooler service

      b)Actions, log and start notepad (run on client)

      c)Always

      Clicked OK then Publish.

      2.Created a new Agent and added that alert (Baseline and extended checked)

      3.Deployed the Agent

      4. Stopped the spooling service---->NOTHING (notepad didn't start)

       

      Checking the logs i see this:

      Download failed file not found at source(1): http://MyCore/ldlogon/alertrules/ldms.default.ruleset.xml

      ...

      Download failed file not found at source(1): http://MyCore/ldlogon/alertrules/internal.ps-ldmain-us.10.ruleset.xml

       

      going to that directory in the core the files are there.

      Any suggestions?

      ***********************************************************

      EDIT

      ***********************************************************

      I re-ran the Agent and the Rulesets were loaded correctly (I could see them on the inventory)

      BUT, the alert still doesn't trigger NOTEPAD.exe

       

      I'm at a hard stop here