We are using LDMS 2013.3 SU1 and have various users and Administrators configured.
The users who are in my helpdesk group can use the Remote Control option without a problem but when they try and connect to the HTML Remote Control, they get an authentication error.
Administrators CAN use the HTML Remote so I'm guessing it's a permission problem somewhere but I can't see where to enable the HTML Remote function.
Has anyone else had this issue?
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