So, what would be best practices to give users access to the Service Catalog, but only READ ONLY Access? Not sure if we create new Roles for this Read Only group. Also, not sure how you would set either the WIndow or the fields to read only if you are part of a certain role or group. Again, not sure if this seems right. Trying to be pointed in the right direction on how to configure that.
- Read only access to Service Catalog (Catalogue Management).
- Users will also be Analysts, so they will have more access when using the overall Service Desk module
Any information will help out tremendously to get the ball rolling.