Hello everyone we are using the event processor (postevent.exe) in order to generate Ivanti service desk tickets from our ca7 monitoring alerts. Recently some alerts have failed to generate a ticket and on the Ivanti side we are not seeing the record in the event manager. Is anyone aware of or has setup logging to capture failures at the source side, since they are not making it to the Ivanti app server there's nothing to process, but I'm not sure how we can capture any logging at the source side. Thanks in advance.
An example of the postevent.exe line is :
postevent.exe "EventSource" "Alert" "Title" "Description" "" "" "" "Power" "Moderate/Limited" "High" "Alternate Device" "Alert"