In my window I could highlight an attribute, for example assigned group, go to properties and select Show on Window 'False'
This would of course mean that it would not be displayed when the end user goes to the service catalogue, which is great as I don't want the end user to be able to see it.
However, it also means that when the Analyst opens the request in Web Console he or she doesn't see it as well - I need the analyst to be able to see it in Web Console.
What is the best solution for hiding something from an End User in the service catalogue but allowing the Analyst to see it in Web Console?
Hope that makes sense.