0 Replies Latest reply on May 29, 2017 5:38 PM by stavbergen

    OS deployment pauses after first reboot

    stavbergen Rookie

      Hello I'm this issue again where during the OS deployment in LANdesk the build will pause at a black screen with mouse cursor. This occurs after the plugnplay phase has finished and the system reboots. I can get passed this screen by hitting the spacebar but this is not ideal fro zero touch deployment. It only appears in the Windows 7 build.

       

      I have seen this before and have fixed it in the past by doing one of the following things

       

      • Disabling Bluetooth in the BIOS
      • Removing a pnp driver that has failed I can find these usually in the panther setuperr.log.

       

      unfortunately this method has not helped this time round.

       

      I have attached the setup log if that helps.

       

      I would like to know what causes this black screen with mouse cursor, Drivers? Landesk confi? and how can it be resolved.

       

      HW: Dell Optiplex 7050

      OS: Windows 7 x64

      Latest drivers from Dell installed.