8 Replies Latest reply on Dec 6, 2017 12:31 PM by VaLr

    Copy attachment from Resolution form to Request form



      I have a problem with copying attachment (or multiple attachment) from Resolution form (Resolution object) to Request form (request object). Both of them are in Request Management module.

      I tried to use copy rules, but it was unsuccessful. Also I tried use "Value type" in Automatic process action to copy attachment from Resolution to Request, but I couldn't edit the value for this attribute in the process...

      Could you give me some recommendations how can I fix it?


      We use LDSD 2016.2



      Thank you in advance!