I want to copy an ‘Add Assignment’ into my incident process and drop it in at a certain point. When Landesk created my incident process they created an 'add assigment' to the process at a different point and I want exactly the same one.
I know how to drag the add assignment icon onto the process but it only lets me choose a group to assign it to, in the landesk one they had in the group of the assignment 'Process/_IncidentCategory/_AssignGroup’. How did they get that in there?
the first screen shot below shows the add assignment i want to copy, the second screen shot shows the add assignment that Landesk created for me and i want to copy.