4 Replies Latest reply on Jan 12, 2009 3:11 PM by Truffles

    v8.8 SP2 ASP.Net 2.0 Out Of Memory Error

    egarlepp Employee

      Has anybody seen these errors in the applciation log of the core for v8.8 SP2? 


      I am getting this as warnings every few hours:


      Event Type:    Warning
      Event Source:    ASP.NET 2.0.50727.0
      Event Category:    Web Event
      Event ID:    1309
      Date:        03/11/2008
      Time:        16:56:35
      User:        N/A
      Computer:    LDNHAP02
      Event code: 3005
      Event message: An unhandled exception has occurred.
      Event time: 03/11/2008 16:56:35
      Event time (UTC): 03/11/2008 16:56:35
      Event ID: 15984f48e618418c853cb31fdd8d22f8
      Event sequence: 23484
      Event occurrence: 1
      Event detail code: 0

      Application information:
          Application domain: /LM/W3SVC/1/Root/WSVulnerabilityCore-1-128701981704687500
          Trust level: Full
          Application Virtual Path: /WSVulnerabilityCore
          Application Path: C:\Program Files\LANDesk\ManagementSuite\wsvulnerabilitycore\
          Machine name: LDNHAP02

      Process information:
          Process ID: 3708
          Process name: w3wp.exe
          Account name: NT AUTHORITY\NETWORK SERVICE

      Exception information:
          Exception type: OutOfMemoryException
          Exception message: Exception of type 'System.OutOfMemoryException' was thrown.

      Request information:
          Request URL: 
          Request path: 
          User host address: 
          Is authenticated: False
          Authentication Type: 
          Thread account name: NT AUTHORITY\NETWORK SERVICE

      Thread information:
          Thread ID: 16
          Thread account name: NT AUTHORITY\NETWORK SERVICE
          Is impersonating: False
          Stack trace:    at System.Runtime.InteropServices.Marshal.PtrToStringUni(IntPtr ptr, Int32 len)
         at System.Web.Hosting.ISAPIWorkerRequestInProcForIIS6.GetBasicServerVariables()
         at System.Web.Hosting.ISAPIWorkerRequestInProcForIIS6.ReadRequestBasics()
         at System.Web.Hosting.ISAPIWorkerRequest.Initialize()
         at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

      And then afew times not as often this:

      Event Type:    Error
      Event Source:    .NET Runtime 2.0 Error Reporting
      Event Category:    None
      Event ID:    5000
      Date:        03/11/2008
      Time:        14:39:15
      User:        N/A
      Computer:    LDNHAP02
      EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.3959, P3 45d6968e, P4 system.web, P5, P6 471ebf4a, P7 21ce, P8 c6, P9 system.outofmemoryexception, P10 NIL.

        • 1. Re: v8.8 SP2 ASP.Net 2.0 Out Of Memory Error
          MarXtar ITSMMVPGroup

          How much memory does this server have, is it dedicated to LANDesk, how many clients is it supporting?  If you look at standard memory statistics does it indicate that it is running low on memory? How frequently are you running vulnerability scans?  if it says it's running out of memory then that must be trues since it is not LANDesk saying this but .Net so we need to find out why it might be doing this.


          Mark Star - MarXtar LANDesk Enhancements

          Home of Power State Notifier & Wake-On-WAN for LANDesk

          • 2. Re: v8.8 SP2 ASP.Net 2.0 Out Of Memory Error
            technobabble Apprentice

            Please check the following:

            • LDAppVulnerability applicatgion pool.
              • The web gardens should be set to n-1 where n is the number of physical processors on the server.
              • Consider setting the web application pool recycle time to 120 minutes


            • Check the vulscanresults folder in C:\ ProgramFiles\LANDesk\ManagementSuite\ldlogon to insure security is set properly.
            • Insure that .Net 2.0 is registered for web applications.



            It is quite possible that other web applications are causing this issue, depending on how other features that you are using are using memory. You may want to consider breaking out some of the other LANDesk web applications out into their own application pools. This is especially true if you experience problems related remote control using integrated security.


            I agree with MaxTar in that you should also check how oftern vulscan is being run on workstations. I have discivered that some customer run vulscan too often which can overwhelm the  LDAppVulnerability applicatgion pool.

            1 of 1 people found this helpful
            • 3. Re: v8.8 SP2 ASP.Net 2.0 Out Of Memory Error
              egarlepp Employee

              Forgot about this.  ;-)


              Anyhow, i found out that it was related to the Executive Dashboard when it was run.. I have not found an answer or bug fix for this, but when things calm down i will invetsigate with an engineer.


              Thx for the help!

              • 4. Re: v8.8 SP2 ASP.Net 2.0 Out Of Memory Error
                Truffles SupportEmployee

                I know this posting is old but I thought I would add some information. There is a known memory leak with the dashboardreportservice.exe. This was fixed in the 8.7 and 8.8 patches listed below:


                For 8.7 apply patch RPT-831087.5
                For 8.8 apply patch RPT-831088.0