7 Replies Latest reply on Jan 13, 2009 2:20 PM by Ravikant

    Incorrect description (document) on LD88-SpyWare-16681-882

    Specialist

      Noticed an incorrect (assuming) document link on the above mentioned patch.  It's referencing the document for "LD-QIP-16209-882".  Is this the best place to notify?

       

      11-17-2008 11-30-58 AM.png

      11-17-2008 11-36-02 AM.png

        • 1. Re: Incorrect description (document) on LD88-SpyWare-16681-882
          XLANDMark SupportEmployee

          Thanks for the heads up on this. We will get this updated and republished with the correct information.

           

          -Mark A

          • 3. Re: Incorrect description (document) on LD88-SpyWare-16681-882
            XLANDMark SupportEmployee

            Here is the the correct document( http://community.landesk.com/support/docs/DOC-4337 ) that will be linked to the "More information at:" for this content. The LANDesk Update content is being modified to reflect this change and will be available from the global host servers as soon as this change is complete and the content is rebublished.

             

            -Mark A

            • 4. Re: Incorrect description (document) on LD88-SpyWare-16681-882
              Specialist

              Mark,

               

              Thanks for the updated information.  Should we then wait for it to be updated be before we deploy it?  Specific reason why I am asking is the readme information appears to be incomplete.  Although it is just text, brings a little Quality Control question to my mind.

               

              Thanks,

              Chris

               

              PRODUCT: LANDesk® Management Suite

                VERSION: 8.6.1

                CLEARQUEST NUMBER: <insert number here>

                -----------------------------------------------------------------------------
                THIS ARCHIVE CONTAINS FILES THAT HAVE NOT BEEN FULLY REGRESSION TESTED BY
                LANDESK SOFTWARE, Ltd. THE ISSUES OUTLINED IN THIS TEXT HAVE BEEN CORRECTED
                AND TESTED, AND THE FILES IN THIS ARCHIVE ARE FULLY SUPPORTED BY LANDESK
                SOFTWARE, Ltd. HOWEVER, THEY ARE CONSIDERED "PRE-SERVICE RELEASE." LANDESK
                SOFTWARE, Ltd. MAKES NO WARRANTY AS TO PROBLEMS ARISING AS A RESULT OF
                INSTALLING THESE FILES.

                EXCEPT AS RESTRICTED BY LAW, THE SOFTWARE PROGRAMS CONTAINED IN THE FILE ARE
                PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
                INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
                TITLE OR FITNESS FOR A PARTICULAR PURPOSE.

                THE FILES IN THIS ARCHIVE HAVE BEEN DEVELOPED AND TESTED IN ENGLISH ONLY AND
                ARE NOT INTENDED TO BE USED ON OR APPLIED TO NON-ENGLISH SYSTEMS. IF YOU NEED
                A LOCALIZED VERSION OF THIS PATCH, CONTACT YOUR LANDESK SOFTWARE, Ltd. SUPPORT
                REPRESENTATIVE.
                -----------------------------------------------------------------------------


                ------------------------------
                PROBLEM
                ------------------------------
                <Text>


                ------------------------------
                FILES CONTAINED IN THIS PATCH
                ------------------------------

                Name            Date            Size              Version      Time
                ----            ----            ----              -------      ----
                <Text>


                ------------------------------
                INSTALLATION PROCEDURE
                ------------------------------     
                *** On the CORE SERVER: ***

                1.  Run Setup.exe extracted from the patch.

                NOTE: The progress bar for the patch update program may pause for a moment while updating
                        large files. This is expected behavior, and progress will continue automatically as
                        soon as these large files finish updating.



                *** On Additional Consoles ***

                1.  Run Setup.exe extracted from the patch.

                NOTE:  This step is not required on the core server.


                *** On Clients ***

                a. Launch WSCFG32.EXE on selected client computers.
                -or-
                b. Use the Scheduler service to "push" a client configuration to client machines.


                *Other names and brands may be claimed as the property of others.

              • 5. Re: Incorrect description (document) on LD88-SpyWare-16681-882
                XLANDMark SupportEmployee

                The vulnerability definition file will not change, the content for it is correct and you can move forward with the deployment. However, as you noticed the readme was a little deficient, this was due to an update in the readme process that is currently being implemented. I have attached the correct readme that will be included in the repost of this definition. This readme should provide better instructions.

                 

                Thanks,

                Mark A

                • 6. Re: Incorrect description (document) on LD88-SpyWare-16681-882
                  Specialist

                  Great.  Thanks Mark.

                   

                  With this same subject, I am getting this error when trying to update the management console on my computer.

                   

                  11-19-2008 11-27-21 AM.png

                   

                  And here is the version of the "console.exe" on my computer.

                   

                  11-19-2008 11-28-59 AM.png

                   

                  Any ideas?

                   

                  Chris

                  • 7. Re: Incorrect description (document) on LD88-SpyWare-16681-882
                    Apprentice

                    I see this patch file in ldlogon/patch folder. Is this the correct file for this patch?

                     

                    LD88-SpyWare-16681-Client.zip