5 Replies Latest reply on Dec 18, 2008 2:28 AM by co

    Landesk provisioning crash after diskpart Task

    Rookie

      Hi all,

       

      we have a big trouble with landesk 8.8 SP2 Provisioning diskpart task ;

      First of all , a presentation of the "whole" environment :

       

      LDMS Core server :

      OS server W2k3 R2 SP2 UK

      Landesk 8.8 SP2 UK

       

      1 WINPE Image to support M57 lenovo and HP dc5750MT for the moment

      +  WSH/ADO/ADSI support

      PXE representative Windows XP SP2 french

       

      Main subject :

       

      - Preparation for mastering a new computer

       

      we try to clean all partitions, create , activate a new one ( 20go) , format it with NTFS in a provisioning task

      the process has been stopped after a few minutes with a webapp message ; ldprovision.log below :

       

      2008-11-22 00:22:55(1560-1564) ldProvision:Call web service SetActionStatus()
      2008-11-22 00:22:58(1560-1564) ldProvision:end process actions
      2008-11-22 00:22:58(1560-1564) ldProvision:ldProvision ended
      2008-11-22 00:24:13(592-588) ldprovision:FAILED:  smbios service won't start
      2008-11-22 00:24:13(592-588) ldprovision:ldProvision started
      2008-11-22 00:24:13(592-588) ldprovision:download prerequisite files OK
      2008-11-22 00:24:13(592-588) ldprovision:waiting for ProvisionGUI.exe to start. timeout is 10 minutes.
      2008-11-22 00:24:13(592-588) ldprovision:ProvisionGUI.exe start OK
      2008-11-22 00:24:13(592-588) ldprovision:Call web service GetTaskXml()
      2008-11-22 00:24:14(592-588) ldprovision:Caught exception in main: code=80001500H, file=.\ProvisioningWebSvc.cpp, line=888
      2008-11-22 00:24:14(592-588) ldprovision:Call web service GetStatusString()
      2008-11-22 00:24:14(592-588) ldprovision:Call web service SetActionStatus()

       

      we launch ldprovision.exe again with the same message

       

      IIS 6.0 last log :

       

      2008-11-21 16:17:07 W3SVC1 xx.xx.xx.xx GET /LdLogon/Provisioning/windows/ExecuteHandler.exe - 80 - xx.xx.xx.yy - 200 0 0
      2008-11-21 16:17:12 W3SVC1  xx.xx.xx.xx POST /LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx - 80 -  xx.xx.xx.yy - 200 0 0
      2008-11-21 16:17:12 W3SVC1  xx.xx.xx.xx POST /incomingdata/postcgi.exe - 80 - xx.xx.xx.yy - 202 0 0
      2008-11-21 16:18:26 W3SVC1  xx.xx.xx.xx GET /ldlogon/cismbios.sys - 80 - xx.xx.xx.yy - 200 0 0
      2008-11-21 16:18:27 W3SVC1  xx.xx.xx.xx POST /LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx - 80 - xx.xx.xx.yy - 500 0 64
      2008-11-21 16:18:27 W3SVC1  xx.xx.xx.xx POST /LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx - 80 - xx.xx.xx.yy - 500 0 64
      2008-11-21 16:18:27 W3SVC1  xx.xx.xx.xx POST /LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx - 80 - xx.xx.xx.yy - 500 0 64

       

      Any ideas ??

       

      Thanks in advance for your answer.

       

      CO

        • 1. Re: Landesk provisioning crash after diskpart Task
          Rookie

          tested with beta patch PRV-707488 : same problem...

           

          Co

          • 2. Re: Landesk provisioning crash after diskpart Task
            Rookie

            Hi all,

             

            I wonder how many companies have been concerned with Landesk Provisioning 8.x, actually concerned , not only for testing...

            After one week this question has been published, nobody seems to have neither an answer. nor a begining of one.

            i create a call on Landesk website.....just to be sure this product is still in live !

             

            So, gents, ready to start a new conversation :

             

            - Who's concerned with LAndesk Provisioning 8.7 or 8.8 , particularly for Workstation/server mastering ?

            - Which hardware configuration do you use ( both for core server / sql server /pxe representative) ?

            - Which Patches do you use ?

            - What is your degree of satisfaction for this product ?

             

             

            Well.........it's your turn !

             

            Regards,

            Co

            • 3. Re: Landesk provisioning crash after diskpart Task
              MarXtar ITSMMVPGroup

              The lack of answers is probably because other people haven't seen this specific problem, I know I haven't.  If you are having problems, this community is one place to look, but you need to take full advantage of LANDesk support directly (which this community isn't).  If you can work weith them to replicate the problem they can work to find a fix.

               

              Also, you don't mention if the problem is specific to the models you mention. Is it working with other systems or just not working at all?

               

              Mark Star - MarXtar LANDesk Enhancements

              Home of Power State Notifier & Wake-On-WAN for LANDesk

              • 4. Re: Landesk provisioning crash after diskpart Task
                Rookie

                Hi MarXtar,

                 

                we have some trouble with most of the systems we try Provisioning...

                During Diskpart operations,we always have the same error in asmx module.

                 

                Also , we create a new test lab with LDMS 8.8 SP1 , just in case we have problem with SP2.

                i try to change LandeskCOMPlus attributes ( this account belongs to local administrators )

                ans IIS accounts (IUSR_%Server% account particularly...)

                i see a doc about LDM 8.6 in a high security environment

                as a matter of fact ,we have an error with SQL2005 database or provisioning tables ( ??)

                sql2005 in mix mod as it has been noticed in LDMS 8..8 SQL 2002 configuration documentation.

                 

                 

                Regards,

                 

                Co

                • 5. Re: Landesk provisioning crash after diskpart Task
                  Rookie

                  Hi all,

                   

                   

                  I've got one !

                   

                  it 's a trouble with WINPE image size .....

                   

                  i test it again in both environment LDMS 8.8 SP1 et LDMS 8.8 SP2A ( 200 Mo instead of 160 Mo ...)

                  and it works perfectly :-)

                   

                  Regards