My supervisor's tablet connects to our CORE through VPN regularly and also connects through our Management Gateway on occasion. At least 5 times now that I know of, the record gets wiped from the inventory database. Eventually, when the tablet is connected long enough, another record is generated but it's a new record. We do not re-use inventory records.
Anyone know what might be causing this tablet to remove its own record from the DB? It almost seems like it sends a bad inventory scan, but usually when I see that happen the record isn't removed it's just missing some data. Basically, this machine is in the database sometimes and other times it's not. I don't see this happening on any other laptops, but then again I'm not watching any other laptops besides this one.
Any help or troubleshooting tips would be appreciated. Thanks.