I have been tasked with removing office products to get our SLM back within tolerances. I have setup a removal of Visio and Project and the uninstalls went successfully, but some of them have failed with the error "failed to remove package"
When i go to these machines and attempt to remove the software manually (using the cached files and using the msi with the /uninstall, or trying to run it from the network share with the same commands) and i recieve error "this patch package could not be opened. Verify That The Patch Package Exists and that you can access it, or contact the application vendor to verify this is a valid windows installer patch package"
but if i double click on the msi, it launches and gives me the option to uninstall. I have not gone through the process of removing it like this yet because i want to pinpoint what is causing the problem, and how i can fix it.
any one have any suggestions on what my next course of action would be?
Have you figured out the cause and solution of the "this patch package could not be opened" message?
I have a similar but opposite issue. I am trying to install MS Access 2007 with SP2 updates and getting this message and the SWD is failing. However, if I launch the install manually Access is installed, unattended, just fine!!