I have been tasked with removing office products to get our SLM back within tolerances. I have setup a removal of Visio and Project and the uninstalls went successfully, but some of them have failed with the error "failed to remove package"
When i go to these machines and attempt to remove the software manually (using the cached files and using the msi with the /uninstall, or trying to run it from the network share with the same commands) and i recieve error "this patch package could not be opened. Verify That The Patch Package Exists and that you can access it, or contact the application vendor to verify this is a valid windows installer patch package"
but if i double click on the msi, it launches and gives me the option to uninstall. I have not gone through the process of removing it like this yet because i want to pinpoint what is causing the problem, and how i can fix it.
any one have any suggestions on what my next course of action would be?