3 Replies Latest reply on Dec 11, 2008 11:18 AM by Jared Barneck

    Mangement Gateway - Failed short session connection to gateway (3)


      Please can anybody help with this?


      Get this message when trying to initiate a remote control session via the management gateway appliance. We get this message before being prompted to authenticate to the gateway.


      If I initiate the RC session from the core server it works fine. It also works from SOME other consoles. The consoles that do and do not work are on the same subnet so I don't think it's a network issue. I can't see any other differences between the console machines.


      Please has anybody got any ideas what this error means? I can't find it documented anywhere.


      Thanks in advance.