We are running LDSD 7.2.6 with Integrated Login and since this is a new install for us ( 1 month ago) we are still testing all functionality before going live (3 weeks away). I have noticed that when in the detail of an Open Incident I get an error when clicking on VIEW REPORT. I'm not sure I even need this feature but I can't even have a look to see if it's something I need or want. Can someone explain what it's for and why I might be getting this error? I'm having difficulty finding any info on the View Report option for the Service Portal.
Please see attached Print screen
View Report Error.bmp 4.2 MB