Machine shows "OFF" when trying to deploy image
Admddi Jan 15, 2009 7:42 AMHello,
I've been running into this problem for a week now and just can't seem to find out what the problem is.
First, let me describe the situation : I have one physical site (site A) where my Core server is, and one physical site (site B, which includes a PXE rep) where I need to deploy an image on a workstation.
My OSD task is setup to take its image from a server in site B, using the imagew.exe from site B's PXE Rep.
If I try to deploy that image to a virtual machine in site A (the only difference with deploying directly to site B being the PXE rep), it works perfectly fine and the custom job returns the following log :
"Machine","CbaStatus","ExitCode","Duration","Begin","End","Command"
"0003FF57E689","OK",0,0:00:00,14/01/2009 14:44:52,14/01/2009 14:44:52,"WINPE, TIMEOUT=1800"
"0003FF57E689","OK",5,0:00:03,14/01/2009 14:44:52,14/01/2009 14:44:55,"diskpart /s X:\LDClient\rmvol.txt"
"0003FF57E689","OK",230227968,0:00:07,14/01/2009 14:44:55,14/01/2009 14:45:02,"drvmap.exe Renaultdesign\Administrator 108FAAAB891CE9A966F52305B1A I: <qt/>\\10.229.175.211\images$<qt/>, STATUS FACILITY=3513"
"0003FF57E689","OK",230227968,0:00:04,14/01/2009 14:45:02,14/01/2009 14:45:06,"drvmap.exe Renaultdesign\Administrator 108FAAAB891CE9A966F52305B1A H: <qt/>\\10.229.175.47\ldmain$<qt/>, STATUS FACILITY=3513"
"0003FF57E689","OK",0,0:00:03,14/01/2009 14:45:06,14/01/2009 14:45:09,"diskpart /s X:\LDClient\wipeDisk0.txt"
"0003FF57E689","OK",0,0:00:07,14/01/2009 14:45:09,14/01/2009 14:45:16,"cmd /c format /Y /FS:NTFS /Q /V:C-DRIVE c:"
"0003FF57E689","CANCELED","N/A","0:00:00","14/01/2009 14:48:17","14/01/2009 14:48:17","N/A"
; "Job Complete","0 Done","0 Failed","0 Off","1 Unknown"
(I cancelled the job before it could finish).
Now, if I try to deploy that image on a workstation or virtual machine in site B, things don't go my way and I'm getting the problem described here : http://community.landesk.com/support/docs/DOC-3473 (Machine shows "OFF") with the custom job returning the following log :
"Machine","CbaStatus","ExitCode","Duration","Begin","End","Command"
"(OFF) 0003FFBED8DA","OFF","N/A","0:00:00","15/01/2009 15:28:57","15/01/2009 15:28:57","N/A"
; "Job Complete","0 Done","0 Failed","1 Off","0 Unknown"
When watching the Core server in console mode, the custom job window pops up, hangs for a fews seconds and closes.
I have checked all steps mentionned in http://community.landesk.com/support/docs/DOC-3473 but the issue remains :
-
Start or restart the inventory service => service was restarted
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Search for the IP address that WinPE has. If another device has this IP address, delete that inventory record. => no other device has the IP address of the workstation
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That device may show up twice in the database. Delete all devices with that MAC Address. => no other device has the MAC address of the workstation
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Open UDP port 9595 between the Core Server and the Agent workstation. => this is the only thing I'm not sure how to check
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Go to Configure | Services | Custom Jobs and set the Discovery to try both UDP and TCP. => done
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Go to Configure | Services | Custom Jobs and check the box to Disable DNS/WINS Lookup. => done
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Make sure the Core Server can ping the Agent workstation by name and IP. => done, works fine
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Update the NIC driver In the WinPE image. => driver is up to date, and i can deploy the image to an identical VM in Site A
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Make sure the Core Server and PXE reps are running the same version of software. => done
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Verify that the client miniscans are being received by the core server. Enable the Store Scans option in Configure | Service | Inventory | Advanced. Set the value to 1 and restart the Inventory service. Browse to the ldmain\ldscan\Storage directory and verify that .IMS files are being received when the client boots into WinPE. => done, .IMS files are being received
Any ideas or suggestions ? Really feels like I'm banging my head against a wall right now.