3 Replies Latest reply on Jan 26, 2009 10:11 AM by Mot

    Query tickets submitted vs tickets closed on a monthly basis

    Rookie

      I would like to get the total number of requests submitted in a 30 day span (or by month) compared to total number of requests resolved\cosed in that same 30 day span. Manager would like a graph for this.  When I tried the diffrent combimnations of Creation date is this month and Resolutions.Creation Date is this month, I get a total of two requests with the "resolved" as the status