Are you using a wireless card?
if you uncheck "dynamic bandwidth throtteling" in the delivery method for this job does it work?
That didn't make a difference.
I had no idea that the status of a task in 'My Tasks' can be different than what gets reported when you click on the task itself. The status of the task itself reports "Policy has been made available" but the status of the same scheduled task in 'My Tasks' reports "Failed, task handler exception".
I checked the scheduler service and that is set to a local account on the core which is a member of the Administrators group. Also, we have alternate credentials filled in with any other logins the scheduler may need.
Seen that when the job is hung and you restart the Scheduler Service. Try This:
- Cancel the task.
- Restart the Scheduler Service
- Restart the task.
Is this a LANDesk query or ldap based targeted task? Also check if there are any hung LANDesk.Scheduler.GlobalScheduler.Skeleton or LANDesk.Scheduler.GlobalScheduler task that are hung on the core.
As a side note. Did this task work inside your environment? It sounds like this is bigger than a Gateway issue.
zman .. will check task manager for the two items that you mentioned tomorrow morning. currently, this is only being applied to a single machine coming in via the GW.
Ty .. the pull also fails on an internal machine.
On the side, I did successfully push a swd task to an internal client. The question is if that worked, shouldn't scheduler work the same way for the external and internal client that are pulling in the policy? How different does the scheduler behave when doing a pull vs. a push?
Could this just possibly be a bug that was introduced with landesk 8.8 SP2a?
We have got exactly the same problem apparently. When we launch the task of the policy it appears for a while in the portal and disapear.
This may, or may not be the answer, but whenever I have issues with policies not taking, or items in the portal not showing I run the command (I have a .bat package I use) and it fixes 90% of these issues.
The client side data base often gets corrupt, and you won't even know it until you find an instance like you are....
You can just copy the text below into a .bat file and run it on the client or get it here: http://www.droppedpackets.org/software-distribution/policy-cleanup.bat/view
: This script will delete the clients landesk database, recreate it, validate it and clean up
: old xml files/ Any xml files that are still required will repopulate as needed
: this is also good at fixing portal and other policy issues
cmd /c del "c:\documents and settings\all users\application data\landesk\managementsuite\database" /q
del "C:\Documents and Settings\All Users\Application Data\LANDesk\ManagementSuite\landesk\files" /q
del "C:\Documents and Settings\All Users\Application Data\vulScan\*.xml" /q
del "C:\Program Files\LANDesk\LDClient\sdmcache\landesk\files\*.xml" /q
net stop "Landesk Policy Invoker"
"c:\program files\landesk\ldclient\clientdbutil.exe" /create
"c:\program files\landesk\ldclient\clientdbutil.exe" /validate
net start "Landesk Policy Invoker"
EXIT /B 0
I tested it but, unfortunatly, it does not work I always have the same problem on both computers. In the task it is says that policy is available but I have the text "Failed, task handler exception".
The package in push method works.
Thanks very much for the .bat file.
I have scheduled 2 policies one for Adobe Reader 9.0 and other for CCleaner. Of which both were installed successfully thorugh policy based method on one single client machine. but when i rescheduled the CCleaner on the same client machine then it was showing as Made Policy Available to Client .
But running Landesk Software Deployment Portal was not showing any download.
But due to the batch file all the Policies got reinstalled after running it Rather than only one last policy that was showing status of Made Policy Available to Client .
But at client side after running the Landesk Software Deployment Portal all the Software Scheduled through Policy based got downloaded again and Reinstalled.
Can you please help me with how can i download only the last policy at client by running some commands only affecting the last downloaded policy.
Thanks & Regards,
Old post, but since this is at the top of the search engine...
I only needed one line from MrSpikes post