8 Replies Latest reply on Feb 9, 2009 8:58 AM by realarmin

    Error appears on "View as a report"

    Rookie

      Hi, I have following problem.

       

      When i try to make a report of a scheduled task as an example I get a window with the following error (see the attachment)

       

      Can anyone help?

        • 1. Re: Error appears on "View as a report"
          ahe Expert

          Hello,

           

          could you tell us a bit more about your infrastructure?

           

          • LANDesk version?
          • Server OS version and language?
          • Local installed Management Console or started from core?
          • Do you use a german console or is your core installed in german language?
          • .net language?
          • . . .

           

           

          Regards

          Axel

          • 2. Re: Error appears on "View as a report"
            Rookie

            Version: 8.80.0.249 with SP2a

            ServerOS: MS Windows Server 2003 R2 SP2 German

            Local installed Management Console

            Console is used in english

             

            what's really strange, I just connected to the core Server remote and on the core I got a german version, and when I try to view as a report, it works, so it only works with the console

            • 3. Re: Error appears on "View as a report"
              ahe Expert

              Hello,

               

              I've had several mysterious errors and wrong query results as I mixed the languages... (core/server OS english, local console german)

               

              Since then, we install all consoles in english language (no german or french console).

              The servers are english versions only (no german...)

               

              What's happen if you install the german console on your client? (on core I think the german version is started...)

               

              Regards

              Axel

              • 4. Re: Error appears on "View as a report"
                Rookie

                Well how do I install the german console is there a different setup for it?

                • 5. Re: Error appears on "View as a report"
                  ahe Expert

                  Sorry, I can't check installation procedure for 8.8 currently (test system is killed).

                   

                  Hopefully the installation is the same in 8.8 as in 8.7, the installation procedure for all languages is the same:

                   

                  If you don't get the dialog to change the language, you can change the setup.ini languaga entry:

                  [Languages]
                  count=11
                  default=409
                  key0=409
                  key1=40c
                  key2=407
                  . . .

                   

                  Change the value of default from 409 to 407. (we set it to english, so no one can install other than english!)

                   

                  The installation shortcut is/was stored here: \\your_core_server_name\ldmain\Install\Console

                  The installation setup.exe/.ini file is/was stored here: \\your_core_server_name\ldmain\Install\Media

                   

                  Am I right that on your core the german console is installed?

                   

                  Regards

                  Axel

                  • 6. Re: Error appears on "View as a report"
                    Rookie

                    It seems that it is not the same in 8.8.

                     

                    Didn't find any of these files in the ldmain directory

                    • 7. Re: Error appears on "View as a report"
                      ahe Expert

                      Mmh, ok for 8.8, you'll find it here: \\server\share\landesk\setup.exe (I found it in LDMSDeploy.pdf...)

                       

                      Parameters:

                      /v"/q CORESERVER=[YourCoreServerName] CONSOLE_ONLY=1 SILENT_INSTALL=1 LDINSTALLTYPE=2 LDLANG=ENU"

                       

                      LDLANG options are CHS (Chinese Simplified), CHT (Chinese Traditional), DEU (German), ENU (English), ESP (Spanish), FRA (French), JPN (Japanese), KOR (Korean), PTB (Portuguese), and RUS (Russian).

                       

                      Regards

                      Axel

                      1 of 1 people found this helpful
                      • 8. Re: Error appears on "View as a report"
                        Rookie

                        thanks a lot i just edited the conf file of the setup.exe and turned the language now it works