we are installing some Agent on customer machine but for some installation we see disabled the 'Inventory Scan' option on server Console (All devices --> rigth click on device --> Inventory Scan).
We have installed these Agents
HP-UX 11.11 -----> line disabled
SOLARIS 9 -----> line disabled
WIN2003 ser -----> line enabled
WIN2000 ser -----> line disabled
Sometimes if we do a refresh we see the line enabled but just after we see the line disabled.
When, with refresh and 'inventory scan' enabled, we do an inventory scan we have these error:
HP-UX 11.11 -----> the remote system refused the network connection
SOLARIS 9 -----> CBA 8, unable to contact the remote Agent
WIN2000 ser -----> Not specified - but if we see the inventory, we see the 'Last Updated by inventory server' date that is not changed
For all these 3 machines, if we do rigth click on device --> properties --> Agents tab
we see that the 'Common Base Agent status' is 'Not loaded'.
Could you be so kind to help us to resolve these problems ?
Thanks for your support.