1 Reply Latest reply on Feb 11, 2009 9:09 AM by masterpetz

    Cannot save process as there are multiple Add Note actions on the Open status

    Apprentice

      Hi all,

       

      I'm *trying* to update my Incident process to include the Nofication options, but when I try to save the process, I get the error message below.

       

      "Cannot save process as there are multiple Add Note actions on the Open status"

       

      I have attached a screen shot of my process, and there is quite obviously only 1 Add Note action. I have checked the optional actions against the Open status, and only one is listed.

       

      Can anyone help?

       

      Thanks