I'm *trying* to update my Incident process to include the Nofication options, but when I try to save the process, I get the error message below.
"Cannot save process as there are multiple Add Note actions on the Open status"
I have attached a screen shot of my process, and there is quite obviously only 1 Add Note action. I have checked the optional actions against the Open status, and only one is listed.
Can anyone help?
thats a really annoying "feature" (bug?). I ran in this problem more than once and my only workaround was to delete the open status and re-add it to the process and build the process as you like.
Retrieving data ...