Re-posting from FRS Connect community
Originally created on 11/23/2015 by user dcrabbe
Very new to HEAT Administration and was asked to look into Record Curtaining.
Are there any FAQs or How To's on hiding certain tickets and/or having only specific users seeing specific types of tickets?
Ideally, we would like to test this in a development database and then push out to the actual in production database.
Posted 11/23/2015 4:07 PM