Has anyone had any success in using the 'Waiting for Child' workflow block in Request Offerings?
In our scenario we want to wait until an attachment has been added to the service request, then create a Task, or create a different Task if the block times out.
This is the criteria we've tried:
Relationship Name = ServiceRqContainsAttachment
Child Conditions: Uploaded = true
This seems to be logical but takes the success route each time, creating the first Task immediately whether the service request has an attachment or not.
Any ideas please?