From old forum
I have a user getting the following error when they launch alert monitor (thick client):
Program: C:\Program Files\HEAT\Alert32.exe
abnormal program termination"
I renamed all his .alr's, but no luck. Re-installed Heat and rebooted. Deleted his user account and re-created it, but still getting this error.
Any other ideas? Thanks.
Delete the registry entry for the Alert monitor.
HKEY_CURRENT_USER\Software\FrontRange Solutions\HEAT\Alert Monitor\General
open the 'OpenAlertDefinition' key and wipe the value.