What version of HEAT are you using? Heat Cloud?
We are sending notifications out to multiple users in workflow using a Contact Group and also to multiple people through the use of email lists. What do you mean distribution group? A distribution group in HEAT or somewhere else?
We are using HEAT 2015.1 on premise. How do you set up a contact group, this sounds like what I need to do.
one group or email that sends out to multiple people.
Manager of User Support | Information Technology
Thunder Bay Regional Health Sciences Centre & St. Joseph's Care Group
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I am on HEAT Cloud 2015.2.1 but this should work fine for you, open the Contact Group form and add a new group to house the users.
Once you add the Contact group you can link in the users you would like to get the notifications (I am assuming that these people are in the HEAT Employee form or can be added to it).
Finally, you just need to call define the Contact Group in a notification block in your workflow. On the To: address line just open the Address book
Go to the Contact Group tab and select the contact group you created above.
I have a similar question, I was able to get so far, but:
What if I don't know the contact group?
My case: We send a notification to the whole team whenever a new task is assigned to the Team. so I need one rule that depending on the team "receiving" the task the system selects the appropriate contact group.
What you showed allow me to hand pick the contact group, how can I say "$(ContactGroup.Name == Team.Name"?